SmartumPlus
It's important to note that SmartumPlus benefits are most often billed as a pre-invoice. With pre-invoicing, we bill the total value of the benefits for the entire order at once after the order has been confirmed.
Alternatively, we offer post-invoicing for larger companies. With post-invoicing, the processing time is approximately 5 working days, and billing occurs monthly in arrears based on the use of benefits.
Billing Methods
The billing method is determined when the service is set up.
- Invoice by E-invoice: Select "e-invoicing" and save the company's e-invoice address and operator ID.
- Invoice by Email: Select "email invoicing" and save the email address where you want the invoices to be sent.
If you do not receive the invoice through your chosen method, please contact our customer service asiakaspalvelu@smartum.fi.
Visma Payment Reminder
If you have received a payment reminder from Visma, we ask you to contact Visma customer support directly.
Visma Customer Support Contact Information:
02 4808 8000 (weekdays from 8 am to 4 pm)
maksuhelposti.fi