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Help Center

Employees

Employees

Do you receive Smartum employment benefits from your employer? Check out the answers to frequently asked questions from benefit users

How to use your expiring benefits?

Benefit use and activation

How do I register for the benefit and activate my Smartum benefits?

Why I cannot see me benefits in SmartumPay app?

Benefit types

Sports and culture benefit

Lunch benefit

Massage benefit

Commute benefit

Health benefit

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Payments and using SmartumPay

Where and how can I pay with SmartumPay?

I cannot log in to SmartumPay with strong authentication

Where can I see the Smartum benefits, details, and purchase history?

How do I pay with Smartum culture benefit?

How do I pay with Smartum lunch benefit?

Where and how do I pay with Smartum commute benefit?

How do I pay at online store with Smartum?

How do I pay with Smartum by SMS?

How do I add money to OwnWallet

How do I pay with Smartum benefits at R-Kioski?

How to pay with Smartum lunch benefit on Wolt?

Do I have SmartumPlus or SmartumSaldo?

I made a mistaken payment. What should I do?

What do I do when changing an employer?

Smartum OmaGiftCard

Can there be additional fees for paying with Smartum benefits?

How to Use Your Expiring Benefits

Change in venues accepting Smartum Culture Benefits

I can't login to SmartumPay app

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