Terminating a contract

Terminating a Contract

  • You can terminate your contract with Smartum and cancel locations through the online service with the role of Service Provider Manager.
  • If you want to terminate the entire contract, go to "Customer Information" in the left menu and click "Terminate Contract."
    • Set the contract end date, which can be no earlier than the current day. After the specified date, you will no longer be able to accept Smartum's payment instruments. 
  • If you want to terminate only a location, go to "Venues" and click the red cross next to the desired location.
    • Set the location end date, which can be no earlier than the current day. After the specified date, the location will no longer be able to accept Smartum's payment instruments.