How to get a Smartum OwnGiftcard?
You can purchase a Smartum OwnGiftcard with your expiring benefits, which will extend the usage time of your benefits by three months. The Smartum OwnGiftcard is always a discretionary and personal purchase decision by the user. It's just like any other purchase you make with your benefits.
The Smartum OwnGiftcard can be acquired by users of both Smartum Saldo and the flexible Smartum Plus benefits. You can get an OmaGiftCard with exercise, exercise and culture, massage and commute benefits. The OwnGiftcard can be used at the same locations as your expiring benefit which you have used for the purchase.
Purchasing OwnGiftcard with Smartum Saldo Benefits
With Smartum Saldo benefits (exercise, exercise & culture, massage, commute), you can purchase a OwnGiftcard either directly from the SmartumPay app or via a link sent to your email, which you will receive a month before your benefits expire. Note that you need to have the latest SmartumPay app version to have the latest features available.
Purchasing OwnGiftcard with Flexible Smartum Plus Benefits
Purchase OwnGiftcard from the SmartumPay app or from the email you will receive beofre your benefits are about to expire.
A month before your benefits are about to expire, the option to purchase OmaGiftCard will appear in the SmartumPay Accounts view under the expiring benefit. This feature is only available in the latest version of the SmartumPay app, so make sure you have updated your app.
If you have SmartumPlus benefits available for multiple types of benefits, you can choose which one you want to purchase the OwnGiftcard for (see image below). After selecting the OwnGiftcard, choose the amount and confirm the purchase, after which the OwnGiftcard will be immediately available. You can purchase multiple gift cards, but each purchase is made one gift card at a time.
Example: You have €200 of expiring Smartum Plus benefits, which can be used for excercise and culture and massage. You want to extend the usage time of your benefits, so you can purchase, for example, a €150 OwnGiftcard for exercise & culture and a €50 OwnGiftcard for massage.
Deductible when purchasing the OwnGiftcard
If you have a deductible for using your benefits, you’re using the OwnWallet to pay for it. In that case, the OwnWallet must have an amount available that matches the deductible for the payment of the OwnGiftcard. Otherwise, the payment of the deductible will proceed the same as in any other purchase.
How to Pay with a Smartum OmaGiftCard?
The Smartum OwnGiftcard works like your any other benefits. It appears as its own account in the app under the "accounts" tab. When you want to pay with the OwnGiftcard, ensure at the payment stage that you have selected the Smartum OwnGiftcard as the account to use. If it is not selected automatically, change the account by clicking the account under the 'Select account to use' option.
Please note that if the value of your OwnGiftcard is not enough to cover the total amount of your purchase, you will need to combine two different payment methods. This is easiest to do, for example, at the service provider's physical location or at the customer service of the payment recipient.
Will the OwnGiftcard remain valid if your employer cancels your benefits?
Yes! The OwnGiftcard you acquire will remain with you until its expiration date, even if your employer stops or removes your benefits.