Reports in online service

In Smartum's online service, you can easily view the settlements made for your company and download reports in Excel and PDF formats.

  • You can find settlement reports in our online service by navigating to "Settlement Report" from the main menu on the left.
  • These reports can be viewed by users with the roles of service provider manager and accountant. If you have multiple user roles, you can switch roles from the dropdown menu. Select the correct account, and the roles available will appear in the menu below. After selecting the appropriate role, click on the "Settlement Report" section in the main menu on the left.

Downloading an Excel Report

  • Click on the "View Report" option from the settlement report menu. Here you will find the total amount settled to your company, the distribution of received payment methods, venue-specific information on total settlements, and a summary of settlements for your entire company.
  • You can search for settlements by date range, payment reference, venue, payment method or service fee (product code), and settlement ID.
  • All information is downloadable as an Excel file by clicking the download icon in the top right corner.
  • If you need information on the settlements made to your company, for example for accounting purposes, select the desired time period. Once you’ve set the date range, you will see the settlement details for the selected period.
  • From the bottom section (Service Provider Billing), you can download data on all settlements made to your company for the selected time period as an Excel file by pressing the download icon.
  • You can filter the table data into the desired order and view payment methods settled by venue. Additionally, you can see the breakdown of the service fee and VAT share of the settlement.

Viewing the Net Amount of a Single Settlement in the Excel Table:

  1. Click on cell P1 in the last column of the table.
  2. From the toolbar, select Insert -> PivotTable.
  3. The table area is automatically selected, and the placement location is set to the previously created worksheet. Accept by pressing OK.
  4. Select "SETTLEMENT_ID" and "SETTLEMENT_TOTAL" as fields for the report. Close the selection window.
  5. The PivotTable is now ready. You will see the net amount of the settlement next to the settlement ID.

Downloading a PDF Report

  • Click on the "Print PDF" option from the settlement report menu. Here, you can download settlements as a PDF file using the search criteria you choose.
  • You can search for settlements by date range, product code, payment reference, settlement ID, and venue.
  • After selecting your desired criteria, download the file by pressing "Print PDF". The file will show a summary of the service fee and VAT amount, the total amount of the final settlement, and a detailed breakdown of the settlements.
  • For each settlement, you will also receive a settlement statement via email. You can view individual payments and payer names in the "Charge History" section of our online service.