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Invoicing

Invoicing is based on the amount of the ordered benefit and the service fee charged for the benefit. Pricing is transparent and does not include hidden costs.

Price List

The cost of the service is determined by the amount of the ordered benefit and the service fee. The service fee includes costs related to the provision, administration, and maintenance of the service. Tax (VAT) is added to the fee according to the general VAT rate.

Pay now

  • SmartumPlus Benefit
    Applicable to the benefit types: exercise, culture, massage, commuting, and health.
    The invoice is generated after the order is confirmed and includes the ordered benefit and the service fee formed from the benefit. 
    The service fee for the ordered benefits is 5.5 %.
    Benefits are available to employees once the payment is visible in Smartum's account.
  • Lunch Benefit
    Invoiced monthly. The first invoice is generated after the order is confirmed. To ensure benefit availability, the first two months are invoiced in full, after which billing is based on actual usage.
    A service fee of 1.9 % is added to the invoices.
    Benefits are available to employees once the payment is visible in Smartum's account.

Pay with credit
  • SmartumPlus Benefit
    When ordering with credit, the invoice is generated monthly and includes the benefit used by the employees in the previous billing cycle. The service fee is charged with the first invoice.
    The service fee for benefits ordered with credit is 7.9 %.
    Your credit information will be checked when ordering with credit.
    Benefits are available to employees within 14 days of order approval.
  • Lunch Benefit
    When ordering with credit, the lunch benefit is invoiced monthly based on the actual usage in the previous billing cycle.
    The service fee is 1.9 %.
    Benefits are available to employees once the payment is visible in Smartum's account.


Bicycle Benefit
As an employer, you pay a service fee of € 15 per month per activated bicycle (incl. VAT).

Validity Periods

SmartumPlus benefits with "pay now" option are valid for 12 months from the order confirmation.
SmartumPlus benefits ordered with credit are valid until the end of the current calendar year.
Lunch benefits are always valid for one month at a time, automatically continuing until the end of the current calendar year.

Billing Methods

The billing method is determined when the service is activated. You can view and edit your company's billing information in the service by clicking the drop-down menu in the top right corner of the page and selecting "Company Settings."

  • Invoice via E-Invoice: Select "E-Invoicing" and save the company's e-invoice address and operator ID.
  • Invoice via Email: Select "Email invoicing" and save the email address to which you want the invoices sent.
  • Billing Reference: You can add your own billing reference, which will appear on the received invoices. This can be your company's contact person or other identifying information you want to appear on the invoice. You can leave this field blank.