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Partner fees

Joining Smartum's partner network is free of charge. For the Smartum payments you receive, you will pay a service fee. We will settle the payments for the period you choose. There is no minimum settlement amount, and we do not charge annual fees.

Service Fees

The service fee is automatically charged in connection with voucher settlements or SmartumPay and online payments.

Benefit Type Payment Method Service Fee
Lunch SmartumPay, online payment, and voucher 2.7%
Exercise and Culture SmartumPay, online payment, and voucher 4.5%
Exercise SmartumPay, online payment, and voucher 4.5%
Massage SmartumPay and online payment 5%
Commute SmartumPay and online payment 3.5%
Health SmartumPay and online payment 5%

(Note: The price list is valid until further notice, and the service fee is subject to 24% VAT.)

Bank Transfer Fee: €0.24 + 24% VAT.

Note: From August 1, 2024, the bank transfer fee will be €0.48 + VAT.

  • Starting from August 1, 2024, we will deduct a monthly usage location fee of €3.85 per month per usage location. More information about the usage location fee is provided at the end of this article.
  • Companies that are members of MaRa (the Restaurant Association) receive discounts on Smartum's service fees. The prices listed below require membership in MaRa ry.

Benefit Payment Method Service Fee
Lunch SmartumPay, online payment, and voucher 2%
Exercise and Culture SmartumPay, online payment, and voucher 4%
Exercise SmartumPay, online payment, and voucher 4%
Commute SmartumPay and online payment 3.5%
Massage SmartumPay and online payment 5%

(Note: The price list is valid until further notice, and the service fee is subject to 24% VAT.)

What is the Usage Location Fee?

  • Starting from August 1, 2024, we will deduct the monthly usage location fee from the total amount of the settlement. The usage location fee is €3.85 per month per usage location.
  • The fee will be charged from the first settlement of each month. The fee will not be charged in months when there is no payment activity at the usage location.
  • There is no need for invoice approval or a separate complex payment process; the fee is automatically deducted from the settlement. We will also not increase our commission rates.

Updated Partner Prices from August 1, 2024

  • From August 1, 2024, the monthly usage location fee will be €3.85 per month per usage location.
  • The new transfer fee will be €0.48 + VAT.