At Smartum, we use two pricing models, depending on when the agreement was made. In this article, you'll find information about our pricing principles and models.
All customers currently on our standard price list will transition to the new pricing with their next order. Check out our pricing here: Smartum-etujen hinnat (currently only in Finnish)
Pricing based on monthly fee
If your agreement uses pricing based on a monthly fee, we will charge a user fee of €1.80 per user and a service fee of €5 per invoice. In addition, you will pay for the benefits you order.
Value-added tax (VAT) at the applicable rate is added to the user fee and the per-invoice processing fee. However, the benefits themselves are exempt from VAT.
Pricing based on service fee
If your agreement uses pricing based on a service fee, we will charge a service fee of 5.5% of the total order amount at the time of purchase. This pricing model does not include any additional costs beyond the service fee.
The applicable value-added tax (VAT) is added to the service fee, but the benefits themselves are exempt from VAT.
Pricing Based on Service Fee with Post-Billing
If your agreement uses pricing based on a service fee and you pay for benefits via post-billing, we will charge a service fee of 7.9% of the used benefits at the time of billing. This pricing model does not include any additional costs beyond the service fee.
The applicable value-added tax (VAT) is added to the service fee, but the benefits themselves are exempt from VAT.
Custom contract pricing
If you have a custom contract price, your pricing model and rates are as specified in your individual agreement.